We provide care for children aged 0-18 with complex medical needs.
Contact Us
Ready to Learn More About Our Specialized Care Services?
We understand that choosing the right care for your child is one of the most important decisions you'll make. Our team is here to answer your questions, discuss your child's specific needs, and explain how we can support your family. Whether you're looking for long-term residential care, emergency respite services, or just want to learn more about what we offer, we're here to help. Every conversation begins with listening to your needs and understanding your family's unique situation.
Our Location
82 Swanstead Basildon. SS16 4PD
Contact Number
07375 886457
Our Email
info.bigsteps@j15ltd.co.uk
Visit Between
Mon - Sat: 8.00-5.00
Sunday: Closed
Send Us A Message
Give us chance to serve and bring magic to your brand.
faq
frequently asked questions
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Q. What ages do you serve?
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Q. What types of conditions do you specialize in?
We specialize in ventilator dependency, tracheostomy care, PEG feeding, neurological conditions, and other complex medical needs requiring 24/7 skilled nursing support.
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Q. Do you offer emergency placements?
Yes, we provide crisis intervention and emergency respite services with 24/7 availability for urgent situations.
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Q. Are you regulated and licensed?
We operate under full regulatory compliance and are working toward CQC registration to ensure the highest standards of care.
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Q. What is your staff-to-child ratio?
We maintain appropriate staffing levels based on the acuity of care needed, often providing 1:1 or 2:1 care depending on individual requirements.