BEST Children's Complex Care Home

Specialized 24/7 Care for Children with Complex Medical Needs in Essex

At BigSteps, we provide exceptional residential care and respite services for children aged 0-18 with complex medical conditions. Our home-like environment combines hospital-grade clinical safety with the warmth and comfort every child deserves.

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expert team member

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client satisfaction

Why Choose BigSteps ?

Expert Clinical Leadership

The Manager and Staff of BigSteps Children home bring many years of pediatric care experience from Great Ormond Street Hospital and private practice in complex medical conditions

24/7 Skilled Nursing

Children receive round-the-clock medical care from qualified pediatric nurses and complex care staff trained to manage high-dependency clinical needs.

Family-Centered Care

We provide emotional support, crisis planning, and flexible respite to ensure families feel empowered, involved, and cared for every step of the way.

Home-Like Environment

Our five-bedroom facility offers a safe, calm, and sensory-friendly space designed to support comfort, emotional healing, and daily developmental needs.

what we're offering

Our Specialized Services

Residential Complex Care

Comprehensive long-term care for children with complex medical needs

Respite Care Services

Short-term support to give families essential breaks and crisis intervention

Healthcare Recruitment

Specialist staffing solutions for complex pediatric care needs

Meeting Critical Community Needs.

Children Needing Complex Care
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Rise in Home Ventilation
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Homes Within 40 Miles
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Month Avg. Wait Time
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BEST disability SERVICES

Service Areas

We proudly serve families across Essex and the South East of England, providing vital care services where they're needed most. Our flexible approach means we can adapt to meet the unique needs of each child and family we serve.
4.6 30 Reviews
4.8 26 Reviews

Chelmsford

Duke Street, Chelmsford,
Essex CM1 1GZ

Our Location

82 Swanstead Basildon. SS16 4PD