Residential Complex Care
We offer full-time, long-term residential care for children with complex medical needs. Our care home combines clinical expertise with a calm, nurturing environment where each child receives round-the-clock support.
Daily care for ventilator-dependent children- PEG feeding and nutritional monitoring
- Tracheostomy care and airway management
- Support for epilepsy, cerebral palsy, and other conditions
- Long-term placement with consistent care teams
A True Home with Hospital-Level Care
We create a safe, stable environment where children can grow, heal, and thrive. Each care plan is tailored to their medical, developmental, and emotional needs—supported by skilled staff every step of the way.
why bigsteps?
Why our services are better than others?
How It's Work
Admission Process
Initial Contact
Contact our team to discuss your child's needs and our services
Assessment
Comprehensive assessment of care requirements and family needs
Care Planning
Development of individualized care plan with family input
Team Introduction
Meet the care team who will be supporting your child
Transition Support
Gradual introduction process to ensure comfort and familiarity
Ongoing Review
Regular review and adjustment of care plans as needs evolve
Client Feedback
why client love us
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Bendigo, Australia
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Trusted by 500+ teams to empower 2,00,000+ people
